Load-level protection and tracking

Load Lock+

Highway's ELD-based tracking and load-level protection from pickup through delivery.

Load Lock+ is Highway's ELD-based freight tracking and load-level protection product. It combines continuous shipment visibility with carrier identity and risk signals from pickup through delivery.

How Freight Flex agents use it

Agents use Load Lock+ to monitor shipment movement and surface exceptions without relying entirely on manual check calls. Location intelligence and risk signals help the agent investigate problems earlier and keep the customer informed.

What it means for your customers

Customers get clearer shipment visibility and earlier communication when movement or risk signals fall outside the expected pattern.

Access and cost

Load Lock+ is part of the technology stack Freight Flex is rolling out through the Highway marketplace. Ask the recruiting team about current availability for your agency.

Training and support

Freight Flex trains agents on where Load Lock+ fits in the booking and tracking workflow. The Agent Success Team is available 24/7 when questions or shipment exceptions arise.

How it fits the stack

Highway supports carrier identity and onboarding, Load Lock+ extends that intelligence through the shipment lifecycle, and Carrier411 supports ongoing carrier monitoring.

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