Temperature-Controlled

Temperature-Controlled

Temperature-sensitive freight has one non-negotiable, and it rides in the trailer's thermostat. Freight Flex arranges reefer capacity for food, beverage and temperature-sensitive freight with cold chain discipline built into every dispatch, from carrier selection through delivery, backed by vetted carriers and live tracking.

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Refrigerated trailer being loaded with palletized food freight at a cold storage dock
Cold chain freight

The temperature is the promise; we keep it.

Temperature-controlled shipping moves freight in refrigerated trailers that hold a set temperature from pickup through delivery, protecting product that spoils, degrades or fails inspection when the cold chain breaks. Freight Flex arranges reefer capacity across North America from a vetted carrier network, with the temperature requirement treated as the defining spec of every load.

Built for freight with a spec on the thermometer

Frozen and refrigerated foods, beverages, produce and other perishables all ride reefer, and so does freight that people forget about, including chocolate that blooms in heat, canned goods that cannot freeze and product that simply needs protection from summer trailers and winter docks. If your commodity has an acceptable temperature range, this is its mode.

The right temp, confirmed before the truck rolls

Cold chain failures usually start with a miscommunicated setpoint or an unverified unit. Freight Flex confirms the required temperature and run mode on every dispatch, matches the load with carriers experienced in temperature-sensitive freight, and keeps the requirement attached to the load through every communication, so the trailer that arrives is set for your product.

Capacity from more than 7,000 FTL carriers

Reefer capacity at Freight Flex comes from the same network of more than 7,000 qualified FTL carriers that covers dry van and special equipment, with carrier compliance tools and an agent success team available 24/7 supporting the work. That depth matters in produce season and holiday peaks, when refrigerated trucks get scarce exactly when your freight needs one.

Cold chain discipline on every load

The temperature requirement is confirmed at booking, attached to the dispatch and communicated to the carrier as the defining spec of the load. Food, beverage and temperature-sensitive freight moves with the setpoint treated as seriously as the delivery date.

Compliance support for refrigerated freight

Refrigerated freight is supported by carrier compliance tools for insurance and safety checks, with an agent success team available 24/7, because the cold chain is only as strong as the carrier running it.

Live tracking while the freight is vulnerable

The VIN is verified on every shipment through Highway Load Lock and live ELD tracking is required whenever applicable, so temperature-sensitive freight stays visible in transit and a delay is a phone call you get, not a surprise at the receiving dock.

The Freight Flex promise

Your product's temperature protected door to door.

We commit to confirming your temperature requirement at booking, dispatching vetted carriers experienced in refrigerated freight, and keeping the load visible from pickup through delivery. Continuous or cycle run mode, frozen or fresh, single pickup or multi-stop, the cold chain requirement rides with the load through every handoff. When capacity tightens in peak season, our network depth is what keeps your freight from waiting on a truck.

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Operating standards

The cold chain holds because the process does.

Freight Flex combines carrier compliance tools with an agent success team available 24/7 to help reduce cargo theft, fraud and claims and support shipment visibility. The cold chain rides on them.

  • Only work with Highway verified Motor Carriers.
  • $1M Auto Liability + $100K Cargo Insurance required.
  • VIN verified on every shipment through Highway Load Lock.
  • Live ELD tracking required whenever applicable.
  • Double-brokering and identity fraud screened, then monitored in transit.
  • Supplemental cargo insurance available up to $2,000,000 per shipment, beyond standard carrier coverage.
Who we serve

Reefer programs for freight that can't take the heat.

Temperature-controlled freight anchors the industries that feed and supply the country. Freight Flex arranges reefer capacity for food and beverage companies moving frozen, refrigerated and protect-from-freeze product, agriculture shippers hauling fresh harvests, healthcare suppliers with temperature-sensitive goods, and consumer brands whose products degrade outside their range. Your account team learns your commodities and their setpoints.

See All Industries
Agriculture freight Industry Agriculture Freight Flex coordinates agriculture freight from harvest to market. Reefer capacity for produce, flatbeds for equipment and vetted carriers on rural lanes. Explore industry Automotive freight Industry Automotive Freight Flex coordinates automotive freight across the US and Canada, including airport pickups after customs clearance, line-down expedites, vetted carriers and live tracking. Explore industry Building Materials freight Industry Building Materials Freight Flex coordinates building materials freight from mill to job site. Open deck capacity, oversize planning and carriers who secure the load right. Explore industry Consumer Products freight Industry Consumer Products Freight Flex coordinates consumer products freight from import to retail delivery. Density-based LTL, vetted truckload capacity and billing that closes in two business days. Explore industry Data Centers freight Industry Data Centers Freight Flex coordinates data center freight from racks and servers to generators and switchgear. Expedited equipment, oversize planning and milestone-driven project coordination. Explore industry Ecommerce freight Industry Ecommerce Freight Flex coordinates ecommerce freight from import container to fulfillment center. Density-based LTL, vetted truckload capacity and expedited recovery for promise dates. Explore industry Energy freight Industry Energy Freight Flex coordinates energy freight from transformers and turbine components to urgent parts. Heavy haul permits, oversize planning and project coordination to remote sites. Explore industry Food and Beverage freight Industry Food and Beverage Freight Flex coordinates food and beverage freight with cold chain discipline. Reefer capacity, confirmed setpoints, vetted carriers and appointment-driven delivery. Explore industry Freight Forwarders freight Industry Freight Forwarders Freight Flex gives freight forwarders a neutral domestic partner. Drayage at every port, density-based LTL, transloading and TSA-certified air coordination. Explore industry Healthcare freight Industry Healthcare Freight Flex coordinates healthcare freight from temperature-sensitive product to urgent medical equipment. Vetted carriers, confirmed setpoints and TSA-certified air coordination. Explore industry Manufacturing freight Industry Manufacturing Freight Flex coordinates manufacturing freight from inbound materials to finished goods. Vetted carriers, live tracking and invoices closed in two business days. Explore industry NVOCCs freight Industry NVOCCs Freight Flex gives NVOCCs neutral domestic coverage. Drayage at every US and Canada port, interchange with every steamship line, transloading and inland distribution. Explore industry Retail freight Industry Retail Freight Flex coordinates retail freight from import container to store shelf. Appointment-driven delivery, vetted carriers and invoices closed within two business days. Explore industry
Planning cold chain freight

Spec the load like the product depends on it.

Reefer freight is unforgiving of vague instructions. The setpoint, the run mode and the loading practices at both docks decide whether the product arrives as shipped or arrives as a claim.

Setpoint and run mode are two different decisions

Every temperature-controlled quote should carry an exact setpoint, not a category. Frozen at zero degrees, fresh produce in the mid-thirties and protect-from-freeze product each demand different numbers, and the run mode matters just as much. Continuous run holds a tight temperature for sensitive product, while start-stop cycle mode saves fuel but allows wider swings that some commodities cannot tolerate. Add the details that protect the load at the docks, including precooling the trailer before loading, keeping pallets off the reefer chute, and realistic loading windows so product does not sit on a hot dock. Freight Flex builds all of it into the dispatch, because a reefer set correctly is the cheapest insurance in cold chain shipping.

When the cold chain crosses borders and deadlines

Temperature-sensitive freight rarely lives on simple lanes. Produce and food products moving between the US, Mexico and Canada ride through cross-border coordination with the cold chain requirement carried across the transfer, which is precisely where unmanaged freight loses its temperature integrity. When a reefer load is also racing a clock, like product for a promotion date or a plant that runs out of an ingredient, expedited planning adds speed without sacrificing the setpoint. And for shippers whose refrigerated volume swings with the seasons, quoting reefer alongside standard FTL keeps the whole program in one place, with one team accountable for both the frozen trailer and the dry one behind it.

Reviews

What It’s Like to Build With Flex

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“Temperature-sensitive freight requires details to be right. Every appointment, update and handoff was handled cleanly from origin through delivery.”
Priya S.Supply Chain Director, Specialty Food ProducerTemperature-ControlledFood and Beverage
“From pickup appointments to final delivery, the process stayed organized. Our team always knew who was responsible and what was happening next.”
Marcus T.Operations Manager, Consumer Products WholesalerLess Than Truckload (LTL)Consumer Products
“The team helped us sort out the shipment details before pickup and kept communication simple through delivery. That made it easier for our stores to plan around the arrival.”
Danielle R.Logistics Coordinator, Regional RetailerLess Than Truckload (LTL)Retail
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Pricing

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Send us the commodity, exact temperature requirement, run mode preference, weight and lane. Note precooling needs and receiving requirements so the trailer arrives set for your product, not just on time.

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Reefer across the network
Industries
AgricultureAutomotiveBuilding MaterialsConsumer ProductsData CentersEcommerceEnergyFood and BeverageFreight ForwardersHealthcareManufacturingNVOCCsRetail
Markets
CanadaMexicoArkansasBoise, IDDes Moines, IAGrand Rapids, MIGreen Bay, WIIdahoIowaMaine

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